Marketplace user guide

Marketplace User Guide

1. Registration
2. Profile Creation
3. Product Uploading
4. Photo and Description Optimization
5. Pricing Setup
6. Order Management
7. Advertising and Marketing
8. Reviews and Ratings

Registration

1.1 Business Account Registration

Those wishing to start selling on the Marketplace koieskai.lt website must complete the Business Account registration. This process can be done by any person who owns or represents a legal entity registered in Lithuania, such as a Small Partnership, Limited Liability Company (UAB), Joint Stock Company (AB), etc.

1.2 Legal Entity Information

At the beginning of the registration, sellers will need to provide the following information about their legal entity:

• Name (Name of the Small Partnership, UAB, AB, etc.)
• Legal entity code
• Address
• Contact information (email, phone number)

1.3 Administration Fee

To complete the process, a minimal administration fee will be charged during the registration. This fee is necessary to become a Marketplace seller and gain access to all website features.

1.4 Stripe Payment System Registration

In addition to the Business Account, the seller will also need to register with the Stripe payment system. This is important so that sellers can accept payments for goods or services they provide through the Marketplace website. Stripe is a reliable and secure payment system essential for trading on the koieskai.lt Marketplace platform.

1.5 Completed Registration

After completing these steps, the seller will have the opportunity to start selling on the koieskai.lt Marketplace website. They will have access to their product management section, where they can add products, set prices, manage orders, and receive payments directly into their Stripe payment system account.

Profile Creation

2.1 Filling in Profile Information

• Company Name: Enter your company name or brand name.
• Company Logo: If you have a company logo, you can upload it to your profile to make your storefront look more professional and recognizable.
• Short Description: Write a brief description of your company or activity. This should be short but informative so that customers can learn more about you.

2.2 Shopping Cart Configuration

• Linking with Stripe: In your profile section under Shopping Cart settings, paste the Stripe-generated Publishable key and Secret key. Save the changes. A more detailed Stripe registration/configuration guide can be found at this link: Stripe User Guide.

2.3 Illustration: How to Link Your Account with the Stripe Payment System

Product Uploading

3.1 Adding New Products

To start selling on the koieskai.lt Marketplace, you need to upload your products. Go to your product management section and click on "Add New Product."

3.2 Product Information

Fill in the necessary information for each product:

• Product Name: The name of the product you are selling.
• Product Description: Provide a detailed description of the product, including its features, benefits, and any other relevant information.
• Product Category: Select the appropriate category for your product to make it easier for customers to find.
• Price: Set the price of your product. You can also set discounts or special offers if applicable.
• Stock Quantity: Indicate the number of items available for sale.

Photo and Description Optimization

4.1 Photo Quality

High-quality photos are crucial for attracting customers. Make sure your product photos are clear, well-lit, and show the product from different angles.

4.2 Description Clarity

Write clear and concise descriptions for your products. Highlight key features, uses, and any other important details that can help customers make informed decisions.

Pricing Setup

5.1 Competitive Pricing

Research the prices of similar products on the market to ensure your prices are competitive. Consider the costs of production, shipping, and any other expenses.

5.2 Discount Strategies

Use discounts strategically to attract more customers. You can offer seasonal discounts, bulk purchase discounts, or limited-time offers.

Order Management

6.1 Order Processing

Once you receive an order, ensure it is processed promptly. Confirm the order, prepare the product for shipping, and update the order status in your account.

6.2 Shipping and Delivery

Choose reliable shipping methods to ensure timely delivery of products to your customers. Provide tracking information if available.

Advertising and Marketing

7.1 Promoting Your Products

Utilize various advertising and marketing strategies to promote your products. You can use social media, email marketing, or paid advertisements to reach a wider audience.

7.2 Collaborations and Partnerships

Collaborate with influencers, bloggers, or other businesses to increase your product visibility and attract more customers.

Reviews and Ratings

8.1 Encouraging Customer Reviews

Ask your customers to leave reviews and ratings for your products. Positive reviews can help build trust and attract more buyers.

8.2 Managing Feedback

Respond to customer reviews, especially negative ones, in a professional manner. Use feedback to improve your products and services.